Privacy Policy
This policy explains what information we collect, why we collect it, and how it is used when you interact with Midland Cleaners.
General information
Welcome to our Privacy Policy page. When you use our website services, you trust us with your information. This Privacy Policy is designed to help you understand what data we collect, why we collect it, and how it is used.
When you share information with us, it allows us to provide better services and respond more effectively to enquiries. As you use our services, we want you to be clear about how information is handled and how you can protect your privacy.
Right to access, correct and delete data
Customers have the right to access, correct, or delete personal data relating to them, and to object to the processing of such data at any time by submitting a written request.
We take reasonable precautions to safeguard personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, we cannot control all risks related to the use of the Internet and therefore advise users of potential risks.
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
Management of personal data
You may request access to, or changes to, your personal data depending on the services you use. You can choose whether to receive promotional communications from us by email, SMS, telephone, or post.
If you receive promotional messages and wish to opt out, you can do so by following the instructions in the message or by contacting us directly. Mandatory service-related communications are not affected by these preferences.
Information we collect
We collect information to operate effectively and provide our services. Some information is provided directly by you, such as when submitting a contact form. Other information may be collected automatically, such as basic usage data or cookies used to improve site functionality.
The information collected depends on the services you use and how you interact with our website.
How we use your information
We use collected data to operate our business, respond to enquiries, improve services, and communicate with customers. We do not sell personal data.
Where possible, safeguards are used to limit how data is combined and accessed.
Sharing your information
We only share personal data where required to provide a service you have requested, to comply with legal obligations, or where consent has been given.
Personal data may be shared with trusted service providers acting on our behalf, strictly for operational purposes and subject to confidentiality and data protection requirements.